A suite of products for user onboarding, feature launches and continuous feedback
Startup plan price adjusted and charged automatically each month; overages in Growth and Enterprise plans billed via invoice
See the detailed plan differences below.
Plan Features |
HelpBar
|
Startup
|
Growth
|
Enterprise
|
---|---|---|---|---|
Account
|
||||
Seats
|
6
|
15
|
Unlimited
|
|
Usage Terms
|
Standard online
|
Standard MSA
|
Redlined MSA
|
|
Security/Privacy Terms
|
DPA only
|
DPA + SOC 2
|
Customized
|
|
Billing cycle
|
Monthly
|
Annual
|
Annual
|
|
User Permissions
|
Admins & Viewers
|
All Roles
|
||
2FA & Google SSO
|
||||
SAML 2.0 SSO
|
$333 / mo
|
$4k / yr
|
$4k / yr
|
|
First-party implementation
|
||||
Additional "Accounts"
|
Add-On
|
|||
Patterns and Design
|
||||
5
|
Unlimited
|
Unlimited
|
||
1
|
Unlimited
|
Unlimited
|
||
Targeting and Reporting
|
||||
Audience Segments
|
||||
Dynamic Personalization
|
||||
Sharing Links
|
||||
Event Triggering
|
||||
On-Page Triggers
|
||||
Scheduling
|
||||
Experience Reporting
|
||||
Conversion tracking (Goals)
|
Unlimited
|
Unlimited
|
||
Granular Rate Limits / Frequency Caps
|
2
|
Unlimited
|
||
Environments
|
2
|
4
|
Unlimited
|
|
Localization
|
||||
Integrations
|
||||
Segment
|
||||
Intercom
|
||||
Slack
|
||||
Webhooks
|
Single Trigger
|
All Triggers
|
All Triggers
|
|
Open APIs
|
||||
Enterprise CRMs
|
Add-on
|
|||
Support and Services
|
||||
Help Center
|
||||
Support
|
Email
|
Email & Zoom
|
Email & Zoom
|
|
Go-Live Plan
|
||||
Success Packages (add-ons)
|
Bronze / Silver
|
Silver / Gold
|
||
Request a Review
|
1 / month
|
Unlimited
|
Product-led companies that chose Chameleon
Chameleon is built to operate smoothly inside a wide variety of application environments
Match URLs with partial text, dynamic variables or regular expressions (regex) and enable for multiple subdomains.
Made easy using our point-and-click tool, with adjustment via individual selectors and CSS path.
Chameleon supports nested elements, including within a shadow DOM structure.
Show and hide interactions based on page elements and how users act, without page loads or extra code.
We operate regardless of framework, and have customers using Angular, React, Node, Ember and others.
All modern browsers supported for building and viewing Chameleon experiences.
Show experiences instantly based on user data (events or attributes), without requiring page reloads or extra code.
Use incoming webhooks from your backend or other services to trigger experiences or update content.
Use grouped, nested and meta properties to target users based on their company or organization.
Use dynamic content using variables (based on user data) to display ultra-personalized content at scale.
Use Chameleon before a user signs-up by assigning them a random user ID.
Support for keyboard shortcuts for users to exit or engage within displayed steps on screen.
We are responsive and support mobile web, but can also turn off tours to mobile devices by default.
Use element targeting and all other functionality within iframes after installation.
We maintain robust security standards and use best in class services. Read more here.
"Companies should invest almost as much in onboarding as in the main product. Sometimes more."
MTUs refers to monthly tracked users, which we calculate as the number of individuals (represented by their unique user ID) who are tracked to Chameleon in the prior month.
A individual can be tracked to Chameleon either by loading a page where the Chameleon snippet is installed or by sending server-side data about that user to Chameleon via our APIs.
We use this as part of our pricing because our costs are proportional to the number of users we need to track and maintain data for, and the number of API calls we need to make.
You can try Chameleon for free by signing-up and using our Chrome extension to build and preview tours on your site. There is no time limit for this, and whenever you’re ready to activate your guidance, you can proceed with purchasing a plan or contacting us for a quote.
Building in-house will allow you to make a fully custom and integrated experience. However it might be difficult to continually iterate and improve this, or create variants for different user groups.
Teams often underestimate how expensive it is to rely on engineering resources, but you can estimate this using this build vs. buy calculator.
The benefits of using Chameleon include how quickly you can begin to help users, automatically collecting data to optimize your guidance, and a solution that gets better with time!
We would be sad to see you go, and if there is nothing we can do to persuade you to stay then you’re welcome to cancel at any time, and you won’t be billed for the subsequent period. If you’re unhappy at any stage please let us know and we will try to solve any issues you’re having.
You can try Chameleon without a credit card or developer within your sandbox environment. This is available in your dashboard and does not need any code installation.
To build Experiences within your actual product or application, you will need to install the Chameleon code snippet. If you use Segment or Google Tag Manager you may not need a developer, but if not, you will need someone who is able to add the code snippet manually. Learn more here.
This process is short (minutes or hours) and afterwards you will not need to rely on any future developer time.
Use Chameleon to control and improve your user experience